Please only purchase this listing when directed to after contacting us. ***This is NOT used to purchase a return shipping label for the buyer to send an order back to our studio.***
This purchase is for the shipping of an exchanged order from our studio to the buyer or reshipping an order from our studio to the buyer.
If you need to send an order back to us, you are responsible for purchasing shipping entirely on your own using whatever shipping method you'd prefer. Contact us for exchange/return info.
To pay for this shipping after we've directed you to do so, add the 20 cent item to your cart and select whichever shipping method you'd like during check out.
Please note that the time frame varies depending on what you're having shipped. It's most likely exchanges will take 1-2 weeks for us to ship after we receive the original back, and delivery speed will depend on which option you select during check out.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Please note we hand-make each piece to order.
Our current production time is approximately 2 weeks after the time of purchase.
Our 2-week production does not include delivery time, and the delivery speed varies depending on the shipping method you chose during checkout.
You can view our symbols in our symbol gallery.
We can stamp symbols on the flip side but are limited by the size of the charm for text. Contact us with any text requests to make sure they can be done.
To add a flip side stamping to your order go to our extras section and add the extra engraving charge to your shopping cart. Note what you would like on the flip side in the comments section of your order when checking out.
We ship via:
First Class Mail (default, inexpensive, slow)
UPS Second Day
If your order is time sensitive we highly recommend USPS Priority or UPS shipping to ensure prompt delivery. We can't make any delivery guarantees on behalf of the shipping services. Once we hand the package to the carriers it is out of our hands.
If you would like to upgrade the shipping method you purchased contact us.
In an effort to reduce our carbon footprint we package our orders in minimalistic plastic free, biodegradable or recycled packaging.
If you want your order gift wrapped please choose "gift wrap" when checking out.
There is a lot of inconsistency
and precious little standardization in the jewelry industry.
Much like clothing and shoes, sizes can vary
depending on what tools a manufacturer uses for measurements.
We use a Durston PrecisionFit™ Steel Tapered Ring Mandrel
purchased from the professional jewelry supply company, Rio Grande.
If you are unsure of your ring size, we recommend getting sized by a jeweler or you can purchase one of our sizers in our shop.
If the fit of your order isn't perfect, we offer exchanges on non-custom pieces. Customers are responsible for shipping costs both ways.
Gold-filled has an actual layer of karat gold, not just a microscopic film and unlike plated material, the gold layer will not wear or chip off. It has a tarnish-resistant surface but should be cleaned periodically with a polishing cloth to maintain shine.
Sterling silver is a durable lovely metal that can tarnish. It reacts with chemicals found in the air and the body. If you consistently wear your sterling pieces they will for the most part stay shiny. If you notice dulling just use a polishing cloth to brighten it back up. For more aggressive tarnish we recommend a silver polish paste.
Bronze, Brass, and Copper are durable, easy to clean, and will last for decades with proper care. They are great options for beautiful and affordable jewelry. One thing to keep in mind, the copper content of these metals can patina but wearing the pieces consistently during daily activities like washing hands and showering will help keep the pieces clean. They can easily be polished back up to a nice luster with a polishing cloth.
Aluminum is an affordable option to sterling silver. It is super light, hypoallergenic and it doesn’t rust or tarnish. It is easy to clean (a quick wash in soap and light use of a polishing cloth will do). Most aluminum is eco-friendly (recycled).
Jun 1, 2023
May 21, 2023
My husband ordered six rings for me as a gift, but they were a bit small. The seller made the exchange process easy, and now I have a new set of rings that fit me perfectly!
May 18, 2023
May 16, 2023
May 6, 2023
Great quality and workmanship. Initial order was a gift from a family member and was too small. They helped me to exchange the rings for the correct size. Looking forward to ordering from this shop again!